Shipping policy

At More Than Party, we’re committed to making your shopping experience seamless from checkout to delivery. Here’s everything you need to know about our shipping process:

📦 Shipping Options & Costs

Standard Capital Shipping*

  • $9.99 for orders under $119
  • FREE for orders $119 or more
  • Estimated delivery: 1–6 business days**

Standard Metro Shipping*

  • $12.99 for orders under $119
  • FREE for orders $119 or more
  • Estimated delivery: 1–6 business days**

Standard Remote Shipping*

  • $17.99 for all orders 
  • Estimated delivery: Depends on local Post Office

Express Shipping

  • $24.99 for Capital and Metro addresses only. Not available for Remote addresses.
  • Estimated delivery: 1–2 business days**

*If unsure what area your post code falls under just enter your full address at the checkout and it will display the applicable charge.

**Please note these are only estimates. Delivery times may vary depending on your location and other factors affecting the distribution, which are outside our control.

 

⏰ Order Processing Times

  • Orders placed by 12PM AEST on business days are processed the same day
  • We ship Monday to Friday (excluding weekends & Victorian public holidays)
  • During peak periods (e.g., Black Friday, Halloween, Christmas), processing times may be longer

Need your order urgently? Contact us and we’ll do our best to help!

📬 Order Tracking & Delivery

  • You’ll receive an email confirmation when we receive your order and another once it has shipped
  • Please double-check your shipping address during checkout
    • Incorrect or incomplete addresses may result in a returned parcel
    • Reshipping fees may apply in such cases

If you’re not home at delivery, your parcel may be taken to a nearby collection point (e.g., Australia Post). Please collect it within the timeframe specified.

✏️ Changing or Cancelling Orders

We process orders fast, which means:

  • Changes or cancellations cannot be guaranteed once the order is placed
  • If you made a mistake, call us immediately — we’ll try our best to help
  • If it’s too late, you may return eligible items (shipping fees may apply)

⏳ What Can Cause Delays?

We’ll always keep you informed by email, but delays may occur due to:

  • Incorrect address or payment details
  • Orders placed after 2PM AEST or on weekends/public holidays
  • PO Boxes or parcel lockers as delivery address
  • Bulk or custom orders
  • Temporary stock shortages

Thank you for your patience — we’ll keep you updated every step of the way!

🏬 Local Pickup – Free & Convenient

Prefer to pick up your order? Simply select Local Pickup at checkout.

Pickup Location:
More Than Party
Shop 1C
Central Walk Shopping Centre
415-429 High St
Melton. Victoria 3337

Wait for your confirmation email before heading in to collect your order.